Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of personal information when you interact with our website or visit our shop:
- Name, email address, and phone number when you submit a contact form or request a quote
- Vehicle information (make, model, year) related to service requests
- Billing and payment information when you pay for services
- Website usage data collected through cookies and analytics tools
- IP address, browser type, and device information collected automatically
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Schedule and perform automotive services on your vehicle
- Process payments and maintain service records
- Send appointment reminders and service notifications
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website and business (e.g., payment processors, email services)
- When required by law, court order, or governmental authority
- To protect our rights, property, or safety, or that of our customers
- With your explicit consent
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These may include:
- Essential cookies that are necessary for the website to function properly
- Analytics cookies (such as Google Analytics) to understand how visitors use our site
- Third-party cookies from services like Google Maps embedded on our site
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications at any time
- Withdraw consent where we rely on consent to process your information
To exercise any of these rights, please contact us using the information below.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
RW General Automotive & Tire Services
3795 Kings Hwy, Douglasville, GA 30135
Phone: (404) 429-0256
Email: info@rwautomotives.com
Last Updated: March 23, 2026